Senior Care Worker – Domiciliary Care
Fame24HourCare is a leading provider of home-based personal care in East England, proud of our 85% client retention rate and exceptional 90%
staff satisfaction. We’re seeking an experienced Senior Care Worker to join our award-winning team, where you’ll be part of an organization that truly values professional development and quality care delivery.
Key Responsibilities:
Leadership & Management:
• Provide direct supervision to our care team, including regular
supervisions and performance monitoring
• Support with rota management and staff allocation to maintain our
impressive 1-hour response time for non-emergency requests
• Conduct spot checks and observations to maintain our 95% client
satisfaction rate
• Participate in our comprehensive training program and help maintain our
99% certified care workers standard
Care Delivery & Assessment:
• Lead by example in delivering person-centered care
• Create and review personalized care plans using our Birdie Software
system
• Maintain strong relationships with clients and families, contributing to
our 85% retention rate
• Ensure compliance with CQC standards and our robust quality assurance
processes
Quality & Compliance:
• Maintain accurate documentation and confidential records
• Participate in our continuous improvement initiatives
• Support our safeguarding procedures and risk assessments
• Contribute to maintaining our exceptional service standards
Essential Requirements:
• NVQ Level 3 in Health & Social Care or equivalent (or willing to work
towards – we provide full support)
• Proven experience in domiciliary care
• Strong leadership and communication skills
• Proficiency in using care management software (training provided on
Birdie system)
Working Pattern:
• 37 hours per week (50% care delivery, 50% office-based)
• Flexible rota including some weekends
• Participation in on-call rota
What We Offer:
• Competitive salary
• Comprehensive training and development program
• Career progression opportunities (90% of our staff receive additional
certifications)
• Supportive team environment with excellent retention rates
• Regular supervision and mentorship
• Electric vehicle transition program participation
• Full training on our digital care management systems
Why Choose Fame24HourCare:
• Join a team with 90% staff satisfaction rate
• Be part of our success story with 55.56% growth
• Work with a company that invests in its people
• Contribute to our outstanding 95% client satisfaction rate
• Benefit from our structured career development pathway
Location: Ipswich and surrounding Suffolk areas
How to Apply:
Send your CV and covering letter to admin@fame24hourcare.com or call 01473345434 for an informal discussion about the role.
Fame24HourCare is an equal opportunities employer and is committed to safeguarding and promoting the welfare of vulnerable adults.
All positions require an enhanced DBS check.
Please complete the application form
To apply for this please follow these steps:
1. Download the job application form by clicking the following link: [Download Job Form].
2. Fill out the downloaded form with accurate and complete information.
3. Return to this page and click the “Apply Now” button below.
Our only one goal – to improve the quality of life for all of those we are honoured to work with.