Home Care

What is domiciliary care?

Domiciliary care is care that is provided in the person’s own home.
Sometimes called “care at home” or “home care”, domiciliary care is when a carer either visits you or lives in your own home, in order to be close at hand to support you. Domiciliary care can be appropriate if you require help with practical tasks or personal care but don’t want to move to a care home. Because many people prefer to stay in their own home if possible rather than living in a care home, domiciliary care is a great option.
Domiciliary care agencies can help you with a range of daily tasks, including:

WHAT WE OFFER

• Cooking

• Cleaning and laundry

• Bathing and personal care

• Dressing

• Helping with medication

• Pet care

What does domiciliary care include?

Carers provided by domiciliary care agencies deliver the following to allow you to live safely in your own home:

Personal care

Personal care is available for any daily tasks you may need support with, such as bathing, showering, applying creams and lotions, dressing and toileting, all in the comfort of your own home. Working to your regular routines, and ensuring that support is tailored to your specific requirements, a fully trained carer or support worker offers discreet and professional personal care in the way that’s most comfortable to you.
We believe in the importance of a continuous service and the same familiar faces, especially when it comes to personal care. Speak to us to find out more about how we can support you or a loved one.

Mobility support

The visiting care worker will ensure you regularly mobilise at certain times during the day if mobility is an issue and prevents safe movement around the home.

Companionship

A carer worker will provide you with companionship when they visit you in your home.

Convalescence care

If you require support after hospital treatment or an operation, for example following a surgery our care worker can provide convalescence care in your own home.

Medications administration and management

The carer will support with administering medications to ensure you keep on top of your routine.

Meal planning and cooking

Carers will prepare meals and where time allows cook for you, to ensure you get your meals at regular times during the day. If they do not visit at every mealtime, they will prepare in advance food for you to simply put in a microwave.

Domestic and household support

A carer will help with domestic tasks to ensure you keep on top of your cleaning regime.

Live-in care vs. domiciliary care

High quality live-in care in the comfort of your own home.

Most people who receive domiciliary care in their own home, may need increasing levels of support as overall health worsens due to age, increasing levels of frailty or the impact of living with conditions that affect older people.
It may be that you need complex care, or overnight care and a visiting carer once or twice a day is unable to safely or effectively meet your overall needs.
Live-in care is when a professional carer comes and lives with you in your home to provide you with around the clock care, companionship and support so you can live a better quality of life, in the comfort and familiarity of your own home, whilst receiving consistency and continuity of care – something that cannot easily be achieved with domiciliary care.

Code of practice

Fame Care and all of its employees are also expected to operate within the organization’s Code of Practice, which is provided to every individual member of staff prior to commencement of employment and as part of the initial induction process.

The Fame Care Code of Practice is set out below (and is included in the Staff Handbook for care workers):

WHAT WE OFFER

• We will provide the agreed service to the very highest standard.

• We understand that care provision is about people and that we have a responsibility to make sure that care is delivered with the minimum fuss or upheaval.

• People living at home and receiving care should enjoy the rights and opportunities afforded to all other members of the community. The rights and the dignity of every customer are enshrined in everything we do.

• Whilst we do not try to pretend that we are perfect we will always try our hardest. If we do get something wrong, we will admit it and do our best to put it right.

• We will respect the rights of customers and of all members of staff. We will not tolerate discrimination of any kind and will work actively against it.

• We believe that domiciliary and live-in care has a significant role to play in the care of some people. However, we will never encourage someone to receive an inappropriate care package simply for our own advantage.

• The well being of all our customers will always be the most important thing.

• We will act with care, compassion and understanding whilst at the same time being honest and straightforward. We believe that everyone has the right to make informed decisions about their care.

• We acknowledge that we cannot provide the standards of care we seek to achieve without the dedicated support of our workforce and we will therefore act as a fair and just employer in our dealing with all members of staff.

• We will act with discretion and confidentiality when dealing with, or discussing, customers and will always respect any individual’s rights and expectations.