Care Administrator

    • Job Title: Care Administrator.
    • Reports To: Registered Manager.
    • Professional Accountable To: The Director
    • Location : Ipswich, Suffolk
    • Job Type:  Permanent.
    • Days and hours of work: 40.00Hours 
    • Full Time/Part Time/ Variable: Full Time.
    • Salary: £11.90/hr- £13.00
    • Start Date: Immediately
    • Salary/ Year: £23, 900 per year

    Job Summary.

    Fame 24hour Care is looking to take on an enthusiastic Office Administrator to join our team
    This role will suit a candidate with a background in health and social care, but this is not essential.
    Previous experience in administration and Health and Social Care  is essential
    Key Tasks
    • Manage and monitor service user invoice queries and complaints; overseen by the Branch Manager and/or Deputy
    • Support with a care worker and office staff payroll
    • Manage and monitor the call logging system, addressing areas of non-compliance by staff members
    • Manage staff rotas 
    • Manage and Monitor the alerts on care software to ensure care staff are conducting visits at the allocated time
    • Communicate with service users and their representatives if their scheduled care and support is running behind the allocated time
    • The manual confirming of timesheets
    • Working in partnership with the company’s central accounts team
    • Any other such duties as may be from time to time required to ensure the safe running of the service
    • services and delivery of appropriate care to service users.
    What Can we offer you?
    • Career Development
    • Fully funded training and development – NVQ 2, NVQ 3 and more specialist training
    • Fully paid training
    • Mileage
    • Bank Holiday Pay, Paid Annual Leave, Maternity & Paternity Pay
    • Pension
    • UK Based sponsorship 

    Please complete the application form

    To apply for this please follow these steps:
    1. Download the job application form by clicking the following link: [Download Job Form].
    2. Fill out the downloaded form with accurate and complete information.
    3. Return to this page and click the “Apply Now” button below.


    Our Recruitment Process
    As a CQC-regulated employer, Fame 24hour Care is committed to safeguarding and safer recruitment. All successful applicants will be subject to an enhanced disclosure, among other checks. Professional and character references will be requested if your application is successful 
    About Fame 24hour Care Homecare
    Fame 24hour care is driven by excellence in providing clients with quality health and personalized care services that help them deal with illness and disability while maintaining their self-esteem.
    Our only one goal – to improve the quality of life for all of those we are honoured to work with.
    Health and Safety
     At Fame 24hour Care we take your safety seriously. We ensure that we meet all Government guidelines when it comes to Personal Protective Equipment (PPE). The safety of our staff and service users is paramount