Registered Manager (Domiciliary Care)

Role summary

We are looking for an experienced and values-led Registered Manager to lead our domiciliary care service and ensure safe, effective, caring, responsive and well-led support
for people in their own homes. You will have overall responsibility for operational delivery, CQC compliance, quality assurance, and continuous improvement while building a motivated, well-trained team and maintaining excellent relationships with service users,
families and partners.

Key responsibilities

• Lead and inspire the team to deliver high-quality, person-centred care that promotes dignity, independence and wellbeing.
• Manage day-to-day operations of the domiciliary care service, including:
  • Care planning and reviews
  • Risk assessments and safeguarding processes
  • Service user assessments and onboarding
  • Staff rota planning/scheduling and deployment
• Maintain regulatory compliance with CQC regulations, company policies and relevant legislation; ensure robust governance, accurate records and audit readiness.
• Prepare for and lead inspections/audits, responding to actions promptly and embedding learning across the service.
• Drive quality and continuous improvement, using audits, feedback and performance data to improve outcomes and service delivery.
• Build strong relationships with service users and families, ensuring their views shape care planning and service improvements.
• Work collaboratively with external stakeholders (e.g., local authorities, NHS partners and other professionals) to support safe, coordinated care.
• Manage resources and performance, including budgets, staffing levels, occupancy/capacity planning and operational KPIs.

Essential requirements

A relevant health and social care management qualification (or working towards)and the ability to meet CQC Registered Manager requirements.

• Proven experience in a senior/management role within domiciliary care, with evidence of maintaining high standards and compliance.
• Strong working knowledge of:
  • CQC regulations and the five key lines of enquiry (KLOEs)
  • Safeguarding, MCA/DoLS (where applicable), incident management and risk assessment
  • Person-centred care planning and quality assurance
• Confident, supportive leadership style with the ability to motivate, coach and develop a diverse workforce.
• Excellent communication and relationship-building skills with service users, families, staff and professionals.
• Strong organisational skills and the ability to manage competing priorities in a fast- paced service.
• Solid business and operational awareness, including budget and resource management.

Desirable

• Experience supporting services through CQC inspections and implementing improvement plans.
• Experience with care management/scheduling systems and audit frameworks.
• Level 5 Diploma in Leadership for Health and Social Care (or equivalent).

Salary and benefits

• Competitive salary: £35,000–£38,000 (dependent on experience)
• 28 days annual leave (inclusive of bank holidays)
• Pension scheme
• Ongoing professional development opportunities
• Supportive working environment
• Employee Assistance Programme (EAP)
• Career progression opportunities
• Health and wellbeing initiatives
• Free parking
• Free accommodation for 1 month

How to apply

Please submit your CV and cover letter to our website or recruitment@fame24hourcare.com

Fame24HourCare is an equal opportunities employer. We welcome applications from all
individuals who meet the role requirements

Please complete the application form

To apply for this please follow these steps:
1. Download the job application form by clicking the following link: [Download Job Form].
2. Fill out the downloaded form with accurate and complete information.
3. Return to this page and click the “Apply Now” button below.